No Feedback. Bad attitude

I ordered and paid for coils from Vapeking website on 26/01/2016. I realised I had made an error with the ordering process and phoned Vapeking rosebank. The gentleman who answered the phone was not helpful at all and told me that it helps him nothing when I told him the amount I had paid. He gave me an email address to send my information. After no response in my emails. I phoned again a few days later and a lady answered who said she would check when she is at her desk and get back to me. Still today I have had no reply. Will definitely be the last time I order anything from vapeking. Rather stick to VapeMob and Sir Vape which cares about their customers!