LR
Len R

1 reviews | Active since Dec 2020

21 Mar 2021, 11:42

Bad service Vape king Northcliff

Just to share with the vaping community. Had a exchange of words with the staff of Vape King Northcliff. Bought a device , Voopoo Drag X Plus from this store two ( 2) weeks ago . The warranty on the device is three ( 3 ) months.

The chrome voting on the pod started peeling off. Agent there to exchange the unit as it is only 2 weeks old . Wount comply.

Their words on the day of purchase , after having a bad experience with my previous device ( also Voopoo) was that they ( their salesman’s ) wount take any nonsense from Voopoo if any thing goes wrong . Now that the chrome is peeling off , they are flabbergasted and don’t now the way forward other than to refer and submit it to Voopoo. Although it is only 2 weeks old . Wount exchange the device and don’t have replacement pods.

I might just add that one of the salesman , to he’s own account apologised on the day that he is sorry laying down on the couch ( in store ) with customers present , because he is a bit “ banaals” from the night before having had a bachelors party. This clearly explains the stores attitude and extremely bad service.

Please dear fellow vaping community, stay away from them , they are dishonest and don’t care . Babalas and all. A real shame for the Vape King community , owner and Vape King Franchise.

Will also be in contact with Voopoo itself to communicate the store , Vape King Northcliff about the poor service levels and the bad advertising they provide to the Vaping community.

What a shame

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