PK
Priyathna K

1 reviews | Active since May 2020

07 May 2020, 21:14

#64812 - Misleading Information

Extremely misleading on their website. Their website leads you to believe that they're trading during lockdown. It even gives you a delivery date. When people want their money refunded, there is no communication whatsoever on their behalf. Even a social media post stating they will be refunding those who placed orders would be sufficient and give customers piece of mind. But there is no communication whatsoever.

I hope they do NOT charge a handling fee or return fee as stipulated in their terms and conditions as NO orders where even dispatched and delivered.

0
Replies (2)
PK
Priyathna K's update07 May 2020, 21:19
Reviewer Update
Why are you deleting Facebook complaint comments ? It makes you look very sketchy. I have screenshots and proof of the post you have deleted and the comments under it.

Trying to **** people who are also struggling during this pandemic? Very terrible of you. You're able to comment on hello peter but cannot respond to emails ? Just give the people back their money.
Vape King
Vape King's reply11 Jun 2020, 12:02
Official
Hi Priyantha

Please advise if someone has gotten back to you, please note however that vaping falls under the same ban as tobacco so the majority of our staff are currently not working