1 reviews | Active since Aug 2009
Vape Junction Ruimsig
On the 8 March 2021 i purchased a RPM40 Smok, after 3 weeks it went faulty, I went back and they refused to replace it as said there was liquid damage to the battery. After them saying they would open it and see which I refused as warranty on this item would be void. Not hearing from them within 2 weeks, we made a complaint and with that they had opened the device and told me, there was nothing they could do. I then proceeded to get hold of Smok international to be told that they are not a registered vendor with them and they should have replaced the device as it has a 6 month warranty. Jenna from Smok international was the most professional person that informed me of this and sent a replacement to my daughter in England. VAPE JUNCTION RUIMSIG avoid like the plaque, they do not carry Warranties on their devices as they are obviously are not registered with Smok to do so. Unfriendly and very Unprofessional. Rather go to Evolution Vape in my opinion
