1 reviews | Active since Mar 2018
Never purchase!!
The absolute worst customer service to deal with!!! And I worked in retail! I KNOW how irritating customers can be! So when i understand and hold back this is how i get treated????
First i walk in and instead of any of the staff helping me they'd rather chat to their buddies, cool i spoke to the boss and no problem he gave me a discount the next time i go in.
I go in about a month and a half ago, they look lost when i ask about a vape then they make excuses as to why i cant use the discount given to me by their boss! eventually they take my name and number and email done on the back of a slip( very professional) and said that as soon as this vape arrives they will contact me. My friend went the exact same day and got the same bull **** service!
Two months later we haven't heard a thing so i emailed them and their GM Christie Pelser said and i quote " That stock was held for 2 months for you guys as well as your mate gave me a call regarding the moonbox and I had told him to send me an email with the POP as he wanted it shipped. So in a nut shell we did nothing wrong. We sell things on a first come first serve basis. This is both you and your friends fault as you did not get back to us or send us payment. So unfortunately we had sold it after 2 months and we will not be getting more stock."
WORST CUSTOMER SERVICE EVER!!!! YOU GUYS SUC****!
