Zz
Zaakera zaakera.akoo

1 reviews | Active since Apr 2023

11 Apr 2023, 09:04

Unprofessional service

Unprofessional .mixing up customers.Calling and messaging wrong customer to make arrangements.Sacrificing our time because of your inability to do your job.

0
Replies (1)
VENCASA - TEMPUR
VENCASA - TEMPUR's reply12 Apr 2023, 09:33
Official
Dear Zaakera. 
We are sorry to hear that you have had such a negative experience. Our distribution team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every delivery. 

We will continue to work on efforts to further improve where we are still lacking and appreciate you bringing this to our attention.