Never stick to their word nor give feedback

I have been paying an account for 6 months i am not liable for, they told me they cant find the man responsible. I then was told if i find him for them i will not need to pay, i did in fact find him and gave them all his details.<br> I caught up with him he told me he has been paying for months as have i been and the \respected\" lawyers never bothered to inform me and now they don