1 reviews | Active since Feb 2017
Worst Customer Service
<p>I ordered books in Jan, to date I have not received my delivery, i tried to follow up and i have been given horrible service by Cynthia and Vivian, they don't understand the importance of timeous response, my assignments are due and i can't do anything about it, I sent Proof of payments, everything and i don't even know what the problem is, see me buying from Van Shaik, shoot me dead...</p>
Dear Thando Mnisi
I am glad that we could sort out the miscommunications and deliver the books you needed. We apologise for the misunderstanding, but we have certain regulations and processes to follow for the safety of our customers and our brand.
We wish you all of the best with your studies.
Kind regards
Melanie Foxcroft
Brand Manager, Van Schaik Bookstore
Dear Thando Mnisi
I am glad that we could sort out the miscommunications and deliver the books you needed. We apologise for the misunderstanding, but we have certain regulations and processes to follow for the safety of our customers and our brand.
We wish you all of the best with your studies.
Kind regards
Melanie Foxcroft
Brand Manager, Van Schaik Bookstore