Worse customer and delivery services ever
<p>Good day </p> <p> </p> <p>I purchased my daughter GR6 Test books on-line at Van Schaik Bookstore on the 15th of Dec 2016 , i kept calling them regards delivery on the 9th of Jan 2017 i made another call books was delivered paritally , thereafter few books was outstanding , everytime i had to call and enquire about the books ,last week Friday i only received one book of the outstanding batch , today when i called again the line went to voicemail said mail box full, tried other extentions the same, again i have to make a call and follow its been 3weeks the shool has open , </p> <p> </p> <p>I feel that this is such an inconveniece for my daughter to have to go to other students housed to do her home work and and a bad reflection to me as a parents to ther teachers adn unto her .</p> <p> </p> <p>Regards</p> <p>Mildred</p>
Hi Mildred
We apologise for the delay in the completion of your order due to high volume of demand. Our call centre manager will be in contact to make arrangements for delivery early next week.
Kind regards
Melanie Foxcroft
Brand Manager, Van Schaik Bookstore
Hi Mildred
We apologise for the delay in the completion of your order due to high volume of demand. Our call centre manager will be in contact to make arrangements for delivery early next week.
Kind regards
Melanie Foxcroft
Brand Manager, Van Schaik Bookstore
