NM
Nicole M
1 reviews | Active since Jan 2016
11 Jan 2016, 14:13
Wonderful service
Good service is sadly very rare these days. That is why I was very surprised by the wonderful service I received from Van Schaiks in Potchefstroom and Online. I ordered books online and Ashley Moloisane noticed that I accidentally ordered two of the same items. She sent me an email the next day to clarify. She was extremely professional, helpful and friendly. As a student I don't have money to waste and I was really pleasantly surprised that she picked up on my mistake and took the time to reach out to me. She also provided a quotation for me a few days before that and responded almost immediately and was extremely friendly and helpful! Thanks a million Van Schaiks!
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Replies (1)Van Schaik Bookstore's replyOfficial
11 Jan 2016, 14:25Hello NiciFreitas,
Thank you very much for the wonderful compliment.
It's greatly appreciated when a customer recognises our service delivery. We try our best to deliver the best possible level of service and are very happy that we could be of service to you.
Best wishes with your studies and future endeavours.
Kind regards
Melanie Foxcroft
Brand Manager
Van Schaik Bookstore
Thank you very much for the wonderful compliment.
It's greatly appreciated when a customer recognises our service delivery. We try our best to deliver the best possible level of service and are very happy that we could be of service to you.
Best wishes with your studies and future endeavours.
Kind regards
Melanie Foxcroft
Brand Manager
Van Schaik Bookstore
Van Schaik Bookstore's reply11 Jan 2016, 14:25
Official
Hello NiciFreitas,
Thank you very much for the wonderful compliment.
It's greatly appreciated when a customer recognises our service delivery. We try our best to deliver the best possible level of service and are very happy that we could be of service to you.
Best wishes with your studies and future endeavours.
Kind regards
Melanie Foxcroft
Brand Manager
Van Schaik Bookstore
Thank you very much for the wonderful compliment.
It's greatly appreciated when a customer recognises our service delivery. We try our best to deliver the best possible level of service and are very happy that we could be of service to you.
Best wishes with your studies and future endeavours.
Kind regards
Melanie Foxcroft
Brand Manager
Van Schaik Bookstore
