Very Poor Customer Service recieved from Annie

Tried to book in my Azpen tablet for repair in your store but today Annie refused to take it for the third time today,she even went on to humilliate and shout at me in front of the customers and staff.<br> <br> Im expecting you to assist me with my disfunctioning tablet and deal with her on my behalf for such behaviour.Im also expecting a proffessional apology from her by the end of today.<br> <br> The fact that I used Sbux to pay for this Tablet doesnt give her any right to treat me like a stupid.