Van Schaick Bookstore disgusting customer service-Pretoria Branch

<p>I paid for 2 textbooks as per the quotation i received from a sales consultant called Lungile. The payment was done on the 10th of April 2017. Proof of payment was emailed to vanschaik. I still havent received my other textbook. I filled the refund form on the 23rd of April for the book they had not deliverled. Up today, i still havent received my book or refund. My exams are in less than 2 weeks.These people put pressure so that you can pay, and once you have made payment they make it extremely difficult to get your money back. I am so dissapointed in their service and its more than a month later they took my money refused to refund me and i still havent received the book. I am probably going to fail my module because i still havent received my textbook or the refund so i can buy the book elsewhere.</p>