There's alternatives out there, do yourself a favour and use them.

How do you call yourself a business that offers to deliver a product, but can't even provide a waybill number so that the client can track their books?

It's already a bad experience having to spend thousands on textbooks, but congratulations Van Schaik, you make it even more miserable.

I'd rather pay more and use Takealot, at least I know where my orders are and they're always reliable.