1 reviews | Active since Mar 2014
Terrible service received regarding my book order at Van Schaik Books store online -Order 92711
<p>I have ordered & paid for 5 books from Van Schaik online on 03/01/2017 & to date I have only received 3 of them</p> <p>Numerous follow up was sent to Vivian Mackay, Call Centre Supervisor & Michelle Smith, Call Centre Agent without any feedback</p> <p>I feel I have exhaused all avenues without receiving any assistance from them</p>
Dear Ms Mabeleng
Thank you very much for your patience. We apologise for the inconvenience you suffered during the delay of the books outstanding.
We wish you all of the best and hope your next shopping experience with us will be a pleasant one, exceeding your expectations.
Kind regards
Melanie Foxcroft
Brand Manager, Van Schaik Bookstore
Dear Ms Mabeleng
Thank you very much for your patience. We apologise for the inconvenience you suffered during the delay of the books outstanding.
We wish you all of the best and hope your next shopping experience with us will be a pleasant one, exceeding your expectations.
Kind regards
Melanie Foxcroft
Brand Manager, Van Schaik Bookstore