Students beware -vouchers deduction
<p>I bought a book online on van schaik, later the book did not appear on my profile in my orders made but sbux voucher amount from nsfas was deducted.Contacted them no answer contacted nsfas to issue me the statement.</p>
Dear Roxley Mohlala
Thank you very much for bringing this to our attention. We do run into system connection problems from time to time, so do apologise.
Our call centre will be in touch with you to sort it out as soon as possible and find a solution that works for you.
Once again, we apologise. We were not aware of the problem with your transaction and appreciate you informing us.
Kind regards
Melanie Foxcroft
Brand Manager - Van Schaik Bookstore
Dear Roxley Mohlala
Thank you very much for bringing this to our attention. We do run into system connection problems from time to time, so do apologise.
Our call centre will be in touch with you to sort it out as soon as possible and find a solution that works for you.
Once again, we apologise. We were not aware of the problem with your transaction and appreciate you informing us.
Kind regards
Melanie Foxcroft
Brand Manager - Van Schaik Bookstore
Big up to van schaik ...my issue is resolved
Big up to van schaik ...my issue is resolved
Dear Roxley Mohlala
Thank you very much for your follow-up review. It is greatly appreciated! Thank you for giving us the opportunity to rectify the situation and patience while we resolved it.
We wish you all of the best with your studies and future endeavours.
Kind regards
Melanie Foxcroft
Brand Manager - Van Schaik Bookstore
Dear Roxley Mohlala
Thank you very much for your follow-up review. It is greatly appreciated! Thank you for giving us the opportunity to rectify the situation and patience while we resolved it.
We wish you all of the best with your studies and future endeavours.
Kind regards
Melanie Foxcroft
Brand Manager - Van Schaik Bookstore