JB
Johanne B

1 reviews | Active since May 2019

18 Jun 2020, 17:44

Poor Stock Control and Customer Support

I am a student at UNISA. I placed my order on the 15th of May and I only received half of my order (I only received it on the 29th of May). I contacted the customer care and while they did explain to me that they are 'searching for a branch with the stock I ordered', I am disappointed with the stock control of Van Schaik.

I ordered a printer so that I can print my now online exam papers and I have already had to write financial mathematics without a printer. Not easy writing maths with a digital paper.

While the customer service is average, Van Schaik's enthusiasm to help and support students is truly shocking.

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