PATHETIC SERVICE - WORST CUSTOMER SERVICE

I ordered Grade 9 text books online 31 December 2024. The confirmation was it will be delivered 3 to 5 working days. This did not happen they did not bother to call or email until we had to go to the store in Hatfield Friday 17 January 2025 as schools had opened and no one was forth coming of when I am getting my books. The *********** person packed a grade 12 book and I have been calling every day since the 17th and to date nothing. The people that are employed at Van Schaik Hatfield are terrible. I wonder if Ugan Poobalan – the Managing Director knows this how clients are treated. I now have to drive to Pretoria AGAIN due to their mistaken and as I need the book I guess its my problem and they couldn't care less what happens now that I paid. - DO NOT USE VAN SCHAIK ONLINE ORDERS!!! If I can warn anyone DO NOT DO IT, you better off going to a shop and buying it.