Pathetic Delivery of School Books

<p>On 9 December 2016 my wife ordered my son's text books and stationary and submitted the order and proof of payment of R2105.31 to ********** On the order form it states that the books will be distributed to the schools on 18 January 2017. My son has been back at school since 11 January and we staretd making enquiries as to where the books were after his teachers asked questions of him. No-one seems to know where these books are and the problem is just being passed around. We have contacted the call centre and spoken with a supervisor who promised someone would call my wife back yesterday (17-01-2017) with no further respose. When we finally managed to get hold of the supervisor her comment was that it had been handed over to their Boksburg branch. The consultant there is also not available as she is at the head office. The supervisor then said she will try and see if she could find her. Meanwhile my son still sits with no books while the call centre tries to decide whose problem this is and who will get around to solving it. STOP MESSING AROUND AND SUPPLY THE BOOKS PLEASE!</p>