1 reviews | Active since Mar 2009
Overdue order
<p>I ordered 1 book via Van Schaik's online store on 8 January and made payment on the same day. The message on the site is that the book was in stock and ships within 3 working days. 9 days later I have still not received the book, there is no response to the query that I submitted on the Van Schaik website and their call centre is not answering calls. Can you deliver my book this week or give me my money back?</p>
Dear Teboho Malie
Thank you for being so understanding and patient. We value your business, as well as the feedback you gave us to better our service.
Again, our apologies for the delay in your order.
Best wishes
Melanie Foxcroft
Brand Manager, Van Schaik Bookstore
Dear Teboho Malie
Thank you for being so understanding and patient. We value your business, as well as the feedback you gave us to better our service.
Again, our apologies for the delay in your order.
Best wishes
Melanie Foxcroft
Brand Manager, Van Schaik Bookstore