DS
Danalene S
1 reviews | Active since May 2009
13 Jan 2016, 07:25
No status of my order
I am not impressed with the service of this book store. Firstly, I place an order and payment was done via EFT the very same day to which I emailed proof of payment to their orders department. I go online the next day and my status still says \Approved". I phoned their call center"
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Replies (1)
Van Schaik Bookstore's replyOfficial
13 Jan 2016, 12:44Hello sugarpop,
Thanks for bringing this to our attention.
Unfortunately we have been experiencing some technical problems with our system. Please accept our apologies for not keeping you informed.
We have been in contact with you and as per your communication, it has been confirmed that your order has been delivered to you this morning.
Again, we apologise for the inconvenience and wish you all of the very best with your studies and future endeavours.
Kind regards
Melanie Foxcroft
Brand Manager
Van Schaik Bookstore
Thanks for bringing this to our attention.
Unfortunately we have been experiencing some technical problems with our system. Please accept our apologies for not keeping you informed.
We have been in contact with you and as per your communication, it has been confirmed that your order has been delivered to you this morning.
Again, we apologise for the inconvenience and wish you all of the very best with your studies and future endeavours.
Kind regards
Melanie Foxcroft
Brand Manager
Van Schaik Bookstore
Van Schaik Bookstore's reply13 Jan 2016, 12:44
Official
Hello sugarpop,
Thanks for bringing this to our attention.
Unfortunately we have been experiencing some technical problems with our system. Please accept our apologies for not keeping you informed.
We have been in contact with you and as per your communication, it has been confirmed that your order has been delivered to you this morning.
Again, we apologise for the inconvenience and wish you all of the very best with your studies and future endeavours.
Kind regards
Melanie Foxcroft
Brand Manager
Van Schaik Bookstore
Thanks for bringing this to our attention.
Unfortunately we have been experiencing some technical problems with our system. Please accept our apologies for not keeping you informed.
We have been in contact with you and as per your communication, it has been confirmed that your order has been delivered to you this morning.
Again, we apologise for the inconvenience and wish you all of the very best with your studies and future endeavours.
Kind regards
Melanie Foxcroft
Brand Manager
Van Schaik Bookstore