HORRIBLE SERVICE BOOKSTORE VAN SCHAIK

My name is Khombi Mthanti. I have placed an order online with bookstore Van SCHAIK BOOKSTORE I have spoken to a lady by the name Hle or Hlengi. I have never seen a pathetic service from Van SCHAIK BOOKSTORE I have ordered and paid for a book 3 weeks ago no response. I called them in Capetown and they promised to come back to me. Nothing! I have never been so angry.