Great service from a Van Schaik manager

What started as poor customer service turned into a 5-star experience when my call was transferred to Alfred Baloyi, an assistant manager. He resolved all issues, took personal responsibility to ensure my order was processed, kept me updated on progress and deliveries, and followed up to check I had received everything. Well done Van Schaik for escalating my call when I requested it, and super well done Alfred for superb customer service.