1 reviews | Active since Mar 2015
**** Online promises
<p>I ordered a book from the bookstore online and delivery was supposed to be in 5days maximum.it's been more 2 weeks and still no book.called the store and was told the book is at another branch.I enquired about a possible refund only to be told that would take almost 7 days.I even sent emails....Why promise quick delivery,charging R80 then wait for 17 days!!!!</p>
Got a call from van schaik bookstore and my query was resolved,was even offered possible solutions.great customer service
Got a call from van schaik bookstore and my query was resolved,was even offered possible solutions.great customer service
Hi Thabang
Thanks for taking our call. Happy that we could resolve the problem so easily.
Kind regards
Melanie Foxcroft
Brand Manager, Van Schaik Bookstore
Hi Thabang
Thanks for taking our call. Happy that we could resolve the problem so easily.
Kind regards
Melanie Foxcroft
Brand Manager, Van Schaik Bookstore
