EduLoan customers suddenly not good enough??

Good day,<br> <br> I hope this not only catches the attention of Eduloan, whom I will be contacting as well to let them know about this, but also someone at Van Schaik that cares about their customers. Long story short, I have just come out of a Van Schaik store feeling like my business is not wanted, thanks to cashier Lindi's attitude. Not only does she NOT know your stores policy about Eduloan customers, but when I told her that I am almost 99% sure that she is wrong, she told me she THINKS she is right because it applies to S-bucks students. I am NOT an S-buck student, whatever that it! After refusing to accept it, she told me to go to Eduloans office and bring her the list of things I may and may not buy. WHAT?? I must do her job for her then basically?? Then after struggling with my card, I asked her to please keep my books until Wednesday morning (less than 48 hours), so that I could come back when my textbook, that the friendly man at information ordered for me, was in store and I could pay for everything together. She said NO they cannot keep books?? I have many times before asked this same branch to keep books for me while I wait for ordered ones. Please CANCEL my order! Disgusted