1 reviews | Active since Sept 2016
dissapointed in quality of book bought
<p>i ordered two books online and today when the books came to my horror the SANS 10100-1 was in poor condition the first page seemed that it would tear away from the file and after less than a hour of use the ring came away from the file. this book cost me R916.95 and i disgusted to say that it looks like a second-hand book and i paid the full price. i am a regular customer of the online store and till now i have been singing their praises to everyone but i can honestly say that i will rethink where i purchase my textbooks next year!</p>
Dear Odette
Thank you for bringing this to our attention.
Our online store has sent you a replacement copy and we are waiting for feedback if you are happy with the second copy.
Unfortunately we don't have control over the condition that we receive these particular guides in. We have reported it before and now again.
We apologise for the inconvenience and hope to hear from you soon.
Kind regards
Melanie Foxcroft
Brand Manager
Van Schaik Bookstore
Dear Odette
Thank you for bringing this to our attention.
Our online store has sent you a replacement copy and we are waiting for feedback if you are happy with the second copy.
Unfortunately we don't have control over the condition that we receive these particular guides in. We have reported it before and now again.
We apologise for the inconvenience and hope to hear from you soon.
Kind regards
Melanie Foxcroft
Brand Manager
Van Schaik Bookstore