LM
Lebohang M

1 reviews | Active since Sept 2018

04 Sept 2018, 15:07

BAD

My experience with Van Schaik was the worst ever. I recently bought a brand new Samsung Galaxy Tab A on the 16th of July 2018. I went to my place after the purchase and I charged it as per instruction. Then, I decided to install whatsapp from google play but at I struggled to access google play. It revealed a blue screen with an error wizard which to three clicks to disappear. I thought I entered my account incorrectly from the start. I took it back and spoke to the technician then he advised me to change my account. I did as he instructed but still the same problem. I left it at the store to be checked and so it did for more than 21 days. I got it back again on the 22nd August 2018 with the same problem. I complained about this matter and told them assistants that I never used it ever and it wasn't working. They made talk to the technician again but instead the technician was rude to me and told me to fix my google account. I left it with them and they told me that the manager was on leave. I was told to wait for the manager to get back and I haven't heard a single thing from them ever since.

I am really upset about this whole sagga because the tablet was R3300 and I had trusted Samsung as brand.

0
Replies (0)