KB
Keith B
1 reviews | Active since Sept 2014
07 Jul 2020, 16:03
Poor Service from Van *****en Wine Estate
I ordered nearly R 6,000 worth of wine from Van *****en Wines in Mid May and too date I still have not received my shipment of wine. This level of service is unacceptable and as a consumer I am battling to get them to give me feedback
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Van Loveren Family Vineyards's replyOfficial
10 Sept 2020, 09:33Dear Keith, we apologize for your experience with us. Please rest assured that we've learnt from the difficulties with orders previously placed under lockdown and they have now been addressed. If you still require assistance, please contact Elaine who works with our online orders (details on our profile).
Van Loveren Family Vineyards's reply10 Sept 2020, 09:33
Official
Dear Keith, we apologize for your experience with us. Please rest assured that we've learnt from the difficulties with orders previously placed under lockdown and they have now been addressed. If you still require assistance, please contact Elaine who works with our online orders (details on our profile).