LJ
Laetitia J
1 reviews | Active since Jul 2020
02 Jul 2020, 09:06
Disgusting service
Absolutely disgusting service. We ordered wine online more than 6 weeks ago. They cannot tell me where the parcel is, never returns calls and we are still waiting. I will never order from them again.
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Replies (1)
Van Loveren Family Vineyards's replyOfficial
10 Sept 2020, 09:34Dear Laetitia, we apologize for your experience with us. Please rest assured that we've learnt from the difficulties with orders previously placed under lockdown and they have now been addressed.
If you still require assistance, please contact Elaine who works with our online orders (details on our profile).
Van Loveren Family Vineyards's reply10 Sept 2020, 09:34
Official
Dear Laetitia, we apologize for your experience with us. Please rest assured that we've learnt from the difficulties with orders previously placed under lockdown and they have now been addressed.
If you still require assistance, please contact Elaine who works with our online orders (details on our profile).