DW
David W

1 reviews | Active since Aug 2011

22 Jun 2020, 13:14

Absolutely Shocking Service

Not even worth one Star. Absolute Circus - ordered wine on the 27th May - and after many phone calls they can not trace the order as their system is a mess. I have finally cancelled the order today the 22nd June - and await a full refund of R5k - lets see how long this takes.

0
Replies (1)
Van Loveren Family Vineyards
Van Loveren Family Vineyards's reply10 Sept 2020, 09:39
Official
Dear David, we apologize for your experience with us. Please rest assured that we've learnt from the difficulties with orders previously placed under lockdown and they have now been addressed.  
If you still require assistance, please contact Elaine who works with our online orders (details on our profile).