We're part of a family.

I no longer feel like a customer at Van Heerden pharmacy Atterbury but rather family. I shop at Atterbury on a weekly basis as I am the primary caretaker for my grandmother(93), most of the staff knows me by name and everyone always askes how my gran is doing which is already great client relationship management... BUT today when Ilse Erasmus realized that my grandmother is waiting in the car after a visit at the doctor she actually came out to the parking lot to greet her and truly made her feel special and gave her a sense human dignity which is incredibly important to phycological welfare of the elderly.

To Atterbury as a whole, I definitely give a 10/10, but the service I receive from Ilse Erasmus on a constant basis is so beyond anything I have ever experienced that it makes it difficult to find a suitable matrix to compare it to. For the first time ever I'm actually excited to go shopping.

Thank you Ilse for making my grandma feel appreciated and seen... She can't remember why she went to the doctor... but she remembers how you made her feel.

Kind Regards C. Joubert