Pay back my money

<p>We went to collect our fridge from them on the 7th of January 2017. The cashier interred the wrong amount on the card machine and she immediately promised that they would refund us on the Monday. By Thursday my husband followed up on the refund and they said that they only do payments on Friday and that we will get it then. You've guest right, I haven’t received it. Since then I have been promised twice that I will receive my money. Still haven't…. I don’t think that this is very fair towards your customers. You make the mistakes and we have to pull on the short end? Doesn’t work for me. Please pay back my money ASAP</p> <p> </p>