Pathetic service

We asked a sales rep (JP) to give us a price on repairing a Deep fry appliance. We were happy note that it was fairly good and in response gave them two more to fix. A testing fee was paid per item and one item was marked as urgent. Shortly after this a much higher fee was given per item(more than a new one) and we were sent from pillar to post. The rep did not want us to consult with senior personnel and flatly denied that we were given this price. Consequently we will have to buy new items and we are out of pocket for the inspection fee.