Bad manners, service and workmanship

It seems like people are not trained properly or have no pride in their work. Even the people who answers incoming calls are very rude and I suggest you send them on a course how to talk to clients. It seems like instead of employing appliance trained technicians you employ a person who has bought a *****driver to be an appliance technician. It also seems like instead of employing a trained quality control officer you employ someone who knows someone who can read and write. My experience has been the same as vehicle testing station mentality. You repair a cracked window and send it to the testing station, then the testing station sends the car back with a note that the lights do not work. The lights are repaired and sent back to the testing station, then the testing station sends a note back saying that the diff has an oil leak. This only causes money wasted and a hell of a lot of frustration.

Disgruntled client