Empty promises

I would like to complain about the poor serves I'm getting from you!<br> I'm paying a fortune and you Making Empty promises.<br> About 2 weeks ago I logged a fault with the company. Very helpful, they responded and the next day a guy was here to fix my problem. Just after that my door start jumping off the rail, so I called again. Same serves as the previous call, the next day the same guy was here and he told me that he needs to go back to the office to go and get a rail. His words were, \see you just now". that \"" see you just now is almost 3 weeks ago. I called on Friday and Roland promise that the same guy will come and fix the rail Monday. <br> We on Tuesday now and still no guy to fix my useless R 10 000.00 door. Let's see if he comes tomorrow <br> <br> """