SM
Sarah M

1 reviews | Active since Jan 2026

22 Jan 2026, 11:53

Valumax ****med me

My house was built in 2020, ceiling fell off in 2021 and they came to fix it now last year around june/July 2025 it fell off again, called my insurance and was shocked to hear that the house was not properly build,tried confronting valumax, they refused to help me and heard from NHBRC that the roof insurance takes 5 years

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Replies (1)
Valumax
Valumax's reply22 Jan 2026, 11:59
Official
Dear Sarah  Thank you for sharing your feedback. We’re keen to resolve this with you directly but unfortunately do not have enough detail to locate your file.  Could you kindly contact us on email *** or WhatsApp [***], quoting your estate name or erf number? A member of our resolution team will be ready to assist.  Every concern matters. We are committed to listening and acting.

Valumax Team