1 reviews | Active since Oct 2016

13 Jan 2026, 15:06

Replacement of Broken Floor Tiles

Maintenance Issues on the floor at herons@riverside. Tiles need replacements. The team want one to beg them to do their work. it is disappointing. No sense of customer service at all.

0
Replies (1)
Valumax
Valumax's reply13 Jan 2026, 15:27
Official
Dear Judas M Thank you for sharing your feedback. We’re keen to resolve this with you directly but unfortunately do not have enough detail to locate your file.  Could you kindly contact us on email *** or WhatsApp [***], quoting your estate name or erf number? A member of our resolution team will be ready to assist.  Every concern matters. We are committed to listening and acting. 

The Valumax Team