dM
dieketseng M

1 reviews | Active since Feb 2015

11 Jan 2018, 16:03

pathetic service

I THOUGHT THE WHOLE EXPERIENCE OF BUYING THE HOUSE WAS SUPPOSE TO BE GREAT BUT WITH VALUE MAX I HAVE EXPERIENCE THE WORST. FIRSTLY WHEN THEY CALLED US TO COME VIEW THE HOUSE THEY DID NOT HAVE THE KEYS SO I DO NOT KNOW IF I WAS SUPPOSE TO LOOK AT THE OUTSIDE OR NO. SECONDLY THE MISTAKES THAT WERE IN THE HOUSE IT WAS JUST TOO MUCH AND THEY WERE NO FIXED ON TIME, I HAD TO CALL AND SEND EMAILS THEY ONLY HELPED US WHEN THEY FELT LIKE IT. THE TILES FALL OF FROM THE WALL, THE WATER METER WAS PLACED IN THE MIDDLE OF THE GATE, ONE OF THE CONTRACTOR S DID SAY THAT THEY USE CHEAP MATERIAL TO BUILD THIS HOUSES AND ONE DAY THEY WILL FALL. NOW I MOVED IN THE WAS NO WATER FOR 3 DAYS BECAUSE THEY DID NOT GIVE US THE WATER TAG. HOW AM I SUPPOSE TO BUY WATER. I AM ****ED TO THE HIGHEST LEVEL.

0
Replies (1)
Valumax
Valumax's reply23 Apr 2025, 10:17
Official
 Dear Dieketseng

Thank you for your message, and we are sorry we have not responded sooner
We apologize for your experience and did not reflect the standards we have set
If there are any issues that still exist, please contact our customer care team at ***, quoting your house/unit number and development name, so that we may assist

Sincerely
The Valumax Team