RK
Roy K

1 reviews | Active since Apr 2013

27 Aug 2020, 10:37

Great product - poor customer service!

Great product but customer service was appalling! I was left waiting at home on 2 occasions for the gates to be installed but nobody turned up! I had to phone to find out why they were not coming on the dates that were committed. Very happy with the product though.

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Replies (1)
Value Fencing PVC Franchise Group SA
Value Fencing PVC Franchise Group SA's reply27 Aug 2020, 15:19
Official
Good day Mr Roy, Thank you for your feedback. We do apologies for the inconvenience caused. The given date was provisional as stated on the confirmation email and Pro-Forma, however, we will address the issue. We at Value Fencing are glad that you are happy with the finished product.