Worst Logistics Company

Think we should take this to Carte Blanche. #CarteBlanche #MakroNeedsToManUp #ValueExpressMustFall

If I could give Value Express zero stars, I would. Makro handed over my package to them on 29th November 2024, but it’s now the 4th of December, and there’s been no communication or delivery. Despite Makro stating it’s "Out on Delivery" since 2nd December 2024 at 12:52, the package is still missing.

Their customer service is non-existent. The phone number provided by Makro goes unanswered, and there have been no updates or waybills issued. This lack of professionalism and accountability is unacceptable for a courier service.

Value Express has made an already frustrating experience with Makro even worse. Reliable communication and prompt service are basic expectations from a courier, and Value Express failed miserably on both counts.