Bad Customer Service

I placed an order at Makro on the 4th of March 2025. On the 7th it was handed to the Courier and i recieved communication that it would be delivered the 8th. It has since been like that and i am yet tp receive my Order. Value express has no form of communication with customers and this is not my first challenge with them, when you call the Head office you are transferred from 1 person to the other without any help. Your service is beneath poor, bad service is an understatement to describe how you help me. I want to ensure that aftet i receive my order i send a specific email to Makro to never ever hand you my order because you take forever to deliver and you dont even have the descency to update us.

Order no. MAK***