Conflicting Experience

The administrative staff - very bad reflection Contradictions re: When to spade our dog The quote R3000 to R3500 turned out to be R4100 Cone: optional according to one vet Another vet insisted. My logic compulsory. Our dog doesn’t understand that she must leave her stitches alone Follow-up appointment 10 days No 14 days We can only help in 20 days. My dog could also not understand it Was going to e-mail Statement Had to ask more than once We checked the e-mail when I made payment Was told they mailed it When I inquired it was sent the day before yet then appeared

I think the care the furry patients get is great Most important part

But your Admin staff (the window, first contact) needs training