Valetique Autowash - Service gone down the drain

Always had excellent service when they had two branches. Now that there is only the main one in Rietfontein Road, they have become a victim of their own success. We now insist on the quality service we became used to, and they are no longer able to give it. Today they were quite busy. I paid for a full wash & engine wash. Yes, it will take time. After an hour, I walk up to the car to check on progress. At this point, they are usually finishing off the trimmings. So I ask the \son"that behaves like a TOP GUN pilot \""are you telling me you've been busy for over an hour and these watermarks haven't been wiped off\"". His reply: did we tell you that the car is finished? Is that the point? I asked"