Worst service from Valet Parking Service (VPS)

Please look at call logs .. you were informed of arrival time before I flew and when I landed. Your driver delivered my vehicle 30 mins late.

No apologies. You wouldn't even take my calls.

I pay the driver (who actually asked me for a tip when I dropped off the vehicle with him!!!)

No courtesy to discount the rate due to making me and my family wait 30 to 40 minutes for our car, making us late for an important even we were attending.

5 minutes after I drive off I notice my something on my windscreen. I scratch at it from the inside. Then to my horror I realise that my newly bought 3 week old vehicle has a windscreen chip!!

This happened while the car was in your care. You are liable to repair or replace the windscreen. I will get a quote from BMW and forward it to you.

I suggest that you sort this out as soon as possible to avoid me having no other choice but to initiate legal action against your joke of a company.