Half-hearted service

I got the feeling that VPS wasn’t really interested in offering us a good service at OR Tambo airport. It all seemed so half-hearted. Our main complaint was when they wouldn’t handover our vehicle because their driver didn’t have a record of our payment. This, incidentally, was made almost three months ago. So despite us calling the office nobody could find a record of our payment. It was embarrassing. We eventually had to trace the payment on our banking app wasting 40 minutes in a dark, cold airport parkade. NOT ACCEPTABLE.