No service on booking

I would really appreciated some urgent assistance, as I am trying since the beginning of February to move a booking we did with a Buyers Award voucher and is transferred from one consultant to another from one company to another.<br> <br> My husband is diagnosed with cancer and started radiotherapy on Monday for 2 weeks unfortunately this falls over the week we booked and we cannot delay or reschedule this treatment.<br> <br> Please assist in moving the booking of 26/02/2016 - 04/03/2016 to 03/06/2016 -010/06/2016 or advise any other available dates.<br> <br> Thank you<br>