No response on refund

<p>Good day,</p> <p>I made a cancellation deposit on the 28 February 2017 for a booking at Baywater village, but was advised that the deposit was not made 6 weeks prior to the occupation date and therefore I can still give the booking as a guest certifiacte to a friend or family member which I did. </p> <p> </p> <p>The consultant, Philco Fourie ********** 230, advised on the 6 March 2017 that they will refund me back within 3 days for the deposit made.... I'm still waiting for the refund. I called yesterday only to be transferred to different departments and the lady took my details to contact me back. </p> <p> </p> <p>I gave them my daughter's banking details AE. Rhode via email to Philco, but no response/ feedback on this matter.</p> <p> </p> <p>Could you please assist with this? </p> <p>Your asssistance will be greatly appreciated.</p> <p>Thank you</p> <p>Regards,</p> <p>Rhode ( ACI 8595 )</p>