AT
Akhona T

1 reviews | Active since Jun 2016

09 Jun 2016, 08:26

Complaint

<p>Hi Merielle<br /> <br />Trust that you are well. With regards to your email and attached letter sent to Obediant, I would like to bring to your attention the breach of contract from your client's side. We wanted to cancel the holiday plan due to affordability, our circumstances had changed and hence we needed to cut down on some stuff. We were then contacted by your client and offered a package where we would pay R 443,04 per month, this amount was debited into my account only twice and then they reverted back to an amount of about R 900 odd debited as two amount, one being R 449 and another R 559.<br /> <br />The bottom line is we want to cancel this holiday subscription as we cannot afford it anymore and we are not comfortable to even reviewing the contract to a lower amount as your client has breached the contract previously signed.<br /><br />I have attached the previously signed contract as well corresponding emails sent to your client.<br /><br /></p> <p> </p> <p>I have not received feedback since I sent this communication and yet I am taken to collection agencies. </p>

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