Totally lacking in human kindness

After the brutal discovery of my husband's stage 3 cancer, I had hoped that we could avoid losing the five grand we had already paid to Sinorama for the trip of our dreams that was booked for October 13. I contacted them the very day of the emergency surgery only to find out that they have no pity for anyone. Seriously, what would it cost them to give us a credit for the $5,000 that we can hopefully apply to a trip once this life-threatening emergency is behind us?<br> <br> So now, <br> Sinorama will profit from keeping our $5,000 while we get nothing but a kick in the pants! Nice way to for Sinorama to demonstrate how socially responsible they are. Needless to say that when you are already down and out, you don't need to be ********** for $5,000 on top of everything else.