V plus rewards card is a ****
I was having a hectic morning, I had changed my bag and my wallet was in the old bag, wanted to grab something at the garage but remembered my Vplu reward card that always in the car. I bottled water and gum. To my surprise the Shell near Bara Mall, does not use V plus card, they just said that card doesn't work here, cash please. But why are we promoted to swipe it for points we never get to use
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V+ Rewards Programme Card's replyOfficial
27 Sept 2021, 13:19Good day Thandeka
Thank you for your loyalty to Shell, the V+ Rewards programme and for reaching out to us and giving us your valuable feedback.
V+ Rewards can be earned and spent at participating Shell service stations across the country. V+ Rewards however are not able to be spent on items that are sold from an external partner such as a Spar, which is the case at the Shell you tried to purchase your items at.
We apologise for the inconvenience this caused you, should you require any further clarity please feel free to contact our Help Desk on *** or via email at ***
Kind regards,
The V+ Rewards Team
Thank you for your loyalty to Shell, the V+ Rewards programme and for reaching out to us and giving us your valuable feedback.
V+ Rewards can be earned and spent at participating Shell service stations across the country. V+ Rewards however are not able to be spent on items that are sold from an external partner such as a Spar, which is the case at the Shell you tried to purchase your items at.
We apologise for the inconvenience this caused you, should you require any further clarity please feel free to contact our Help Desk on *** or via email at ***
Kind regards,
The V+ Rewards Team
V+ Rewards Programme Card's reply27 Sept 2021, 13:19
Official
Good day Thandeka
Thank you for your loyalty to Shell, the V+ Rewards programme and for reaching out to us and giving us your valuable feedback.
V+ Rewards can be earned and spent at participating Shell service stations across the country. V+ Rewards however are not able to be spent on items that are sold from an external partner such as a Spar, which is the case at the Shell you tried to purchase your items at.
We apologise for the inconvenience this caused you, should you require any further clarity please feel free to contact our Help Desk on *** or via email at ***
Kind regards,
The V+ Rewards Team
Thank you for your loyalty to Shell, the V+ Rewards programme and for reaching out to us and giving us your valuable feedback.
V+ Rewards can be earned and spent at participating Shell service stations across the country. V+ Rewards however are not able to be spent on items that are sold from an external partner such as a Spar, which is the case at the Shell you tried to purchase your items at.
We apologise for the inconvenience this caused you, should you require any further clarity please feel free to contact our Help Desk on *** or via email at ***
Kind regards,
The V+ Rewards Team