V Plus Call Centre

The Bad: I had to call the centre twice. I believe there might have been an issue with the Phone system. There was no music on hold only silence until the call was answered. This might be an isolated instance but nonetheless, something that might need to be investigated.

The Good:

Lungelwa Ntombela was friendly, professional and efficient. She is a great asset to your company. I don't often take time to write reviews about staff. It is a shame that our country doesn't have more support staff like her.